An AI receptionist that answers every call
Every unanswered call is a customer who moves on. Dialynx answers inbound calls in a natural two-way conversation, resolves what it can and records every call for your team.
Phones ring when your team is busy
Small teams cannot staff a phone around the clock, and hold music or voicemail sends callers elsewhere. Even a full front desk is stretched at peak times.
An AI receptionist answers inbound calls promptly at any hour, and turns a missed call into a booked appointment, a captured lead or a clean message.
What Dialynx does for your AI Receptionist
Natural conversation
Understands what callers say and responds conversationally, without menus or keypad prompts.
Answers common questions
Covers hours, location, services and policies from the information you provide.
Books appointments
Schedules appointments during the call and records the details.
Logs every call
Keeps transcripts and outcomes so you can see what callers ask about.
How it works
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Step 1
Add your business details
Describe your services, hours and how calls should be handled.
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Step 2
Point your number at Dialynx
Bring your own phone number and choose where inbound calls land: with the AI agent, in your Dialynx panel for a person to pick up, or forwarded to your own number.
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Step 3
Review calls and refine
Check transcripts, then tune the prompt and answers as you learn.
Common questions
- How is this different from an answering service?
- An AI receptionist holds a real conversation, answers questions from your information and completes tasks such as booking. It is available at any hour without queueing callers, and it keeps a transcript and outcome for every call in your call log rather than leaving a message for someone to type up later.
- What if a caller needs a person?
- You choose where inbound calls land: with the AI agent, in your Dialynx panel where a person can pick up, or forwarded to your own number. A person in the panel can also transfer a live call to any number. Your staff can review the transcript of every call in the call log afterwards.
- How long does setup take?
- Dialynx is self-serve. You describe your business, connect your phone number and voice providers, and most teams go live the same day for inbound calling. Start with a limited set of calls, review the transcripts, and expand coverage once you are happy with how the agent responds.
From the blog
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Revolutionizing Customer Support in Healthcare with AI Inbound Receptionist
Explore how AI Inbound Receptionists are transforming customer support in the healthcare sector, enhancing patient engagement, streamlining operations, and improving service delivery.
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Maximizing Efficiency in Real Estate with AI Inbound Receptionist Solutions
Explore how AI inbound receptionist solutions can transform efficiency in the real estate sector, focusing on practical applications, benefits, and implementation strategies.
See it on your own calls
Book a demo, or compare plans and start when you are ready.